Frequently Asked Questions
Q1: How can I obtain your product catalogue?
A: Send an enquiry to us. Our sales team will reply within 12 hours with the complete product catalogue tailored to your needs.
Q2: Can I get a sample to check quality before bulk orders?
A: Yes! We welcome sample orders for you to verify our high-quality standards before placing a mass order.
Q3: What guarantees do you offer for your products?
A: All products come with a 12-month FREE guarantee. Quality is our culture, and we stand by our after-sales support.
Q4: What is the typical delivery time?
A: Generally, it takes 10 to 60 days after receiving advance payment. In-stock items can be shipped within 2-3 days.
Q5: Do you test all goods before delivery?
A: Yes, we perform 100% quality testing on all products before they are dispatched.
Q6: What are your shipping and payment terms?
A: We ship via Sea, Air, or Carrier. We accept T/T Bank transfer, L/C, Western Union, and Paypal for your convenience.